Well I am slacking again. On the way to work I was listening to TWiT and Leo was talking about filling 5 hours of video time a day from his new office, and everyone was ripping him, because he states he is going to put real content up, not just a Chris Pirillo sit in front of a webcam for hours, and thinking that I want make sure I put something up everyday. Who knows what it will be. Today is a hodge-podge of ideas. So, here we go…

Well my biggest hit on these pages was my rant about Comcast, and how their customer service just plain sucks. Since then I have 3 outstanding calls to these VPs that were calling me, none of which have been returned. Great job guys. According to the Philadelphia Inquirer, and obvious from my experience, Comcast has people whose whole job is to scan the interwebs for rants about Comcast. Well that alone speaks volumes about how much of a reality this is. If you need people to do this, you are merely plugging big holes in your ship with a paper bag, it simply doesn’t work. While I think it is wise for them to do this, because they certainly get a lot of bad PR on the web, calling the posters up and giving them a month free or something similar doesn’t fix the whole, it masks them. I am sure, from talking to people who have written me regarding these entries, those whom have similar sites posted to their free web page supplied by Comcast, have had their accounts either blocked or their site blocked, or accounts simply cancelled. None of these things do anything to fix the problem either.  What it does do is upset the people that are posting these entries, such as myself, even more,  hence they go elsewhere and post more similar entries.  What Comcast needs to do is focus on fixing the issues, not painting over them.   Returning phone calls,  hiring enough people to man the phones, so no one waits on hold for more than 5 minutes to talk to a human.   Having humans, instead of computers answer the phone.   Here is an idea, giving people what they pay for, instead of figuring out how to charge them more for services that they already paid for.   Now that word is out that they are capping what people can download, and how much,  they are working on plans to put a 250GB cap on their unlimited plans.    Doesn’t sound unlimited to me, does it to you?   Now, you may be saying, “Chasmo, 250GB, is a lot.”   Well right now it may be, but if you look at what is going on out there,  people are starting to download movies to rent from iTunes, XBox store and amazon,  not to mention the music and TV shows.   It all adds up pretty quickly, and is going to quickly become more and more prevalent.    They already throttle the download speeds they give you so that you get slower speeds than promised.   Yes their ads say up to,   the highway signs say speed limit 65, which means you can go up to 65 MPH,  how many people really go slower?   The fact is you expect that speed.   And to throttle it without telling you is just bad business.  The fact of the matter is,  the executives may have grown up where consumers didn’t have a voice,  consumers now have a voice, and once more people are listening,  you know that, you hire people to watch that, now the next step is to actually fix the problems,  not squelch them.

Ok, so enough Comcast bashing,  no matter how well deserved.    This AM, I woke and made Squish and I lunch, she a Lebanon bologna, salami, and swiss and a German Bologna for me.   I have been on a Bologna kick lately,  not sure why, but hey its cheap, and thats a requirement right now, and I like it so why not.  Oh and a pear for me,  Squish still didn’t eat an apple in her bag, so it stays.   I am also into pears again.   An old favorite.

Thursday we leave for Jekyll Island for Emily’s wedding.   We are flying down on my NWA frequent flyer miles.   If we couldn’t do that, we wouldn’t be going,  it is simply too expensive.   We were hoping to have a new picture of B/C,  but alas the anatomy ultrasound can’t be done until next week.   Shannon plead our case to Dr. Ufberg,  but he simply told her, you can’t take a picture of what isn’t there yet.   Oh well,  but we get a new picture on the 28th!

Oh, and I am not wearing pants.